Privacy Policy

Here by the term Privacy Policy, EkoraPay (the company/we/our/ours/us) adheres to activities like accessing, collecting, maintaining and disclosing information of user(users/you/yours) for different services on our platform whether through web panel, mobile application or directly to any authorized person of the company.

INFORMATION COLLECT

We simply collect your information, to provide a better and rich experience with your subsequent visits. For example, what kind of mobile recharge you supposedly want, what kind of vehicle type you like to travel and what kind of deals or offers you like the most. We collect your information in two different ways.

TECHNICAL INFORMATION : THE INFORMATION WE FETCH

Whenever you use our service, our analytics fetches your technical information, like your browser, ip address, your operating system, and much other technically relevant information.

WHY WE COLLECT AND HOW WE USE THIS COLLECTION

We collect your personal information, to understand your personal behavior, and choices, so we can create a better experience for you, and to offer better deals and propagation to your ideal choice.

We collect your technical information, simply for the sake of improving our back-end technology, so we can give you a quick and hassle free experience. And you keep using our services satisfactorily.

HOW TO ACCESS YOUR INFORMATION AND UPDATE IT

We always provide an access point to your information whenever you use our services. So there is no need to worry about information access and updation. But in any case, if you have any problem in accessing your own information, you can always contact us and we will do our best to resolve your all kinds of doubts or queries.

USE OF DEMOGRAPHIC / PROFILE DATA / YOUR INFORMATION

We use personal information to provide the services you request. We use your personal information to resolve disputes; troubleshoot problems; Send money, collect money; measure consumer interest in our products and services and we may use this information to keep you apprised on any online and offline offers, products, services, and updates that shall be made available for use by our customers. We use the information thus obtained to customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions which are an integral part of the use of this application; and as otherwise described to you at the time of such collection. We identify and use your IP address to help diagnose problems with our server, and to administer our app. Your IP address is also used to help identify you and to gather broad demographic information.

SHARING PERSONAL INFORMATION

We may disclose personal information if required to do so by the law or in the good faith/belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes. We may disclose personal information to law enforcement offices upon such requests, third party rights owners or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public. We will share some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur, another business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.

NO INFORMATION DISCLOSURE POLICY TO THIRD-PARTIES

We don't share any personal or confidential information to any third-party for commercial and personal profit. However, we use your information for our in-house projects to make better products and services for the future.

WE ARE 100% SECURED AND CERTIFIED

We are GeoTrust certified service, which guarantees your personal information is in safe hands, and 100% secured from any internet hack or data theft attacks. Along with GeoTrust SSL certification, we have also employed many security checks to make a leak-free system.

POLICY CHANGES

Our Privacy Policy may change every once in a while. Though, we make these changes on growing demand of consumers or to comply with Government or Industry guidelines though we won't decrease your rights under this Privacy Policy without your voice being heard. We will post any changes in Privacy Policy here on this page. So keep visiting this page, for regular updates on privacy policy.